The goal of the company's quality policy is to provide its customers with an outstanding customer experience from ordering the product until its introduction. The customer experience must also be positive in the event of product and service complaints. Deliveries are handled flexibly including urgent shipments.
xThe aim of the quality policy is to ensure flawless operation in the manufacturing process of the products. Each person involved is responsible for ensuring that the products move to the next production stage in accordance with the instructions and without non-conformity. Quality deviations must be addressed to the corresponding manager in order to assess the situation and take corrective measures. This prevents the defective product from passing on during manufacturing process or to the customer.
The company is constantly improving the quality of its products and operations. From the mistakes made, we learn and prevent the recurrence of similar ones. The company follows Lean principles and agile methods in both software and production work.
The company's management is committed to meeting both legal and quality system requirements, and to continuously improving its operations whilst maintaining active communication to the personnel and relevant stakeholders. The company's management has approved the values and goals described here, and is committed to apply them in practice.